Terms of Use

Last updated: 25 March 2026


1. About Us

Pharmacy Complete provides healthcare information, NHS-related services, prescription support, and booking services through our local pharmacy branches.

2. Use of Our Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website in any way that causes damage or disrupts services
  • Attempt to gain unauthorised access to any part of the website
  • Use the website for fraudulent or harmful activities

3. Medical Disclaimer

The content on this website is provided for general information only and does not replace professional medical advice. Always consult a qualified healthcare professional or your GP before making any medical decisions.

4. NHS Services

We offer access to NHS-related services, including prescription support and minor illness services. Availability may vary by branch and eligibility criteria.

5. Booking and Appointments

When booking an appointment through our website or third-party booking system:

  • You are responsible for providing accurate information
  • Appointment availability may vary
  • We reserve the right to cancel or reschedule bookings if necessary

6. Prescription Services

Prescription requests are subject to NHS approval and verification. We are not responsible for delays caused by NHS processing or incomplete information.

7. Privacy and Data Protection

We are committed to protecting your personal data. Please refer to our Privacy Policy for details on how your information is collected and used.

8. Third-Party Links

Our website may contain links to external websites (such as NHS services or booking platforms).
We are not responsible for the content or privacy practices of these third-party sites.

9. Intellectual Property

All content on this website, including text, logos, and design, is owned by Pharmacy Complete and must not be copied or used without permission.

10. Limitation of Liability

We do not guarantee that the website will always be available or error-free. Pharmacy Complete will not be liable for any loss or damage resulting from the use of this website.

11. Changes to Terms

We may update these Terms of Use at any time. Please check this page regularly for updates.

12. Contact Us

If you have any questions about these Terms, please contact us through our website or visit one of our local branches.

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